Videos
Videos created by Paragon to provide information and insights on the outsourcing industry in general and on our company in specific.
Building an Extended
Team
Paragon’s approach to building extended teams is a collaborative effort with our client-partners. This video discusses the basic steps involved in starting your own team with Paragon, and how we can help custom tailor the engagement to your needs.
Recruiting and Retaining the Best Talent
The strength of any BPO is in its people. Compelling offers, consistent recruitment drives, and a strong, attractive reputation are key factors to recruiting the best candidates. Ongoing support and mentorship, new challenges, and a dynamic culture are critical to retention. See how Paragon attracts and retains top level talent.
The Importance of Company Culture
Retention, productivity, and morale are often directly influenced by a company’s culture. As an outsourcing company, Paragon understands the need to keep our talented professionals motivated and engaged. This video offers a glimpse of what makes Paragon’s culture special.
5 Pitfalls of Outsourcing
While outsourcing can provide huge savings (50-70% on average), not all engagements are successful. This video goes over some of the common mistakes companies make when outsourcing and how we at Paragon try to help you avoid them.
Interview with the
CEO
Nicolette Henson, CNN Philippines/CLTV36 Anchor, interviews our CEO/President, Isaac Kohno about Paragon’s recent Contact Center of the Year Award. The interview also touches on topics such as Paragon’s unique value proposition, the BPO industry as a whole, and what led Isaac to found a start-up in the Philippines.
Finding the Right
BPO
A successful outsourcing engagement depends on finding the right BPO partner. While cost savings is one of the key advantages of outsourcing, it shouldn’t be your only criterion. Some of the other factors that will impact the success of your outsourcing efforts are discussed in this video.