Our Company

Paragon exists to source, develop, and manage extended teams for our client partners. From highly technical roles to simple back-office functions, Paragon helps companies of all sizes to lower their costs, enhance their operations, and apply more focus to their business priorities.

Our Company

Our Story

Paragon was founded as a technical support and services company in 2011. In 2017, the company went through a transformation and became a provider of outsourcing services, first to local companies in the Philippines, then later, to companies around the globe. 

Today, Paragon is an award-winning contact center offering tailor-made outsourcing solutions to companies looking to expand their workforce, cut costs, streamline their operations, and reduce risk. Our clientele ranges from start-ups to established companies and even to other BPOs.

Our Vision

Paragon’s vision is to become a recognized global leader in the outsourcing industry, particularly in technology services. 

Our definition of “leader” is not to be the biggest but to be the best. As a company, our vision calls for only one KPI: client satisfaction. We don’t focus on the numbers; we focus on the quality of our services.

Our Mission

Paragon’s mission is to improve the business processes of our partners through increased efficiencies and profitability while elevating our local communities through generous wages, education, training, and service.

Our Facilities

A positive work environment is a critical component of successful, motivated teams. Paragon achieves this by balancing traditional, formal office settings with bright, playful areas for unwinding and fun. 

With multiple locations in Manila and Clark, Paragon can offer our clients ISO, PCI, and SOC2 certified workspaces while taking advantage of the large pool of talent available in the top outsourcing regions of the country. 


With Paragon As Your Partner

  • You have access to a highly talented, eager pool of young professionals with expertise ranging from Web Development, Technical Support, Programming, Design, Ad Campaign Management, Data Science, Lead Generation, Accounting & Bookkeeping … the list goes on.
  • You eliminate staffing-related red tape and hassle such as HR, recruiting, benefits, taxes, legal, etc.  We cover all of that as a part of the package.
  • You eliminate the costs of equipping your staff with computers and peripherals, not to mention lease, insurance, and utility-related expenses.
  • You save a huge amount on salaries due to the cost-of-living differential.    
  • You gain an experienced Partner who will provide you with the tools and advice that will help you achieve success.