Our Values

About Paragon

Collaboration

Working with our partners to create the perfect solution fosters greater trust and understanding than trying to force-fit a client into a pre-determined formula or package.

Every partner receives a customized blueprint created specifically for their needs. And our partners can be involved in the management process as little or as much as they want.

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Teamwork

Productivity is directly influenced by the strength of the team. That’s why we promote a flat organizational structure where employees at all levels, from maintenance staff to the CEO, interact with each other daily.

This enhances communication, efficiency, and alignment of purpose throughout our entire organization.

Accountability

The highest levels of performance can only be reached by holding every team member accountable.

Every employee’s KPI is assessed through regular one-on-ones to identify potential red flags, reinforce excellent performance, and promote continued development.

Transparency

Perhaps what separates Paragon the most from other BPOs is our commitment to transparency. From invoices to pricing schedules to communications, we treat our clients like the partners they are.

That means they know exactly what’s going on, even right down to our very own profit margins. Our client-partners never get hit with unexpected charges.

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With Paragon As Your Partner

  • You have access to a highly talented, eager pool of young professionals with expertise ranging from Web Development, Technical Support, Programming, Design, Ad Campaign Management, Data Science, Lead Generation, Accounting & Bookkeeping … the list goes on.

  • You eliminate staffing-related red tape and hassle such as HR, recruiting, benefits, taxes, legal, etc.  We cover all of that as a part of the package.

  • You eliminate the costs of equipping your staff with computers and peripherals, not to mention lease, insurance, and utility-related expenses.

  • You save a huge amount on salaries due to the cost-of-living differential.
        
  • You gain an experienced Partner who will provide you with the tools and advice that will help you achieve success

who we are and what we stand for

Our Values

These are the values that Paragon has embraced to ensure that we provide our client-partners with the best service possible.

Our Advantage

In the crowded BPO industry, Paragon stands apart for its no-frills, no-gimmicks commitment to your bottom line.

Our Culture

Paragon’s company culture is an important contributor to our high employee morale, retention rates, and productivity.

Our Focus

These key areas of focus are the main drivers behind how everything at Paragon is managed.

Our Team

Our management team is your boots on the ground for making sure that your Extended Team is operating at maximum productivity.

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