Benefits for Real Estate Agents
The Philippines’ BPO industry has experienced exponential growth, becoming one of the key drivers of the nation’s economy. According to the Philippine Statistics Authority, the industry contributed a staggering $26.3 billion to the country’s GDP in 2020, reflecting its significant economic impact. Moreover, it has consistently provided employment opportunities to millions of Filipinos, with over 1.3 million individuals directly employed in the sector and many others in support roles.
Skilled Workforce
One of the Philippines’ greatest assets is its highly skilled and English-proficient workforce. The country boasts a literacy rate of over 97%, with English widely spoken and understood across
all levels of society. This linguistic proficiency (with more neutral accents compared to other markets), coupled with a strong cultural affinity with Western countries, makes Filipino workers exceptionally suited for BPO roles such as customer service, technical support, media and IT, and back-office operations.
Cost-Effectiveness
Low cost remains a prime consideration for businesses when choosing BPO destinations, and the Philippines offers compelling advantages in this regard. Labor costs in the Philippines are notably lower compared to other outsourcing destinations like India and China. Companies can achieve substantial savings on operational expenses without compromising the quality of service delivery, making the Philippines an attractive option for businesses aiming to optimize their bottom line.
Strategic Time Zone
The Philippines’ strategic time zone positioning is another factor that enhances its appeal to global companies. Situated at the crossroads of international time zones, Filipino workers can provide seamless 24/7 support to clients from various regions, including North America, Europe, and Australia. This round-the-clock operational capability ensures continuity in service delivery and enhances customer satisfaction, a crucial aspect of modern business operations.
Why do other Outsourcing companies Outsorce to Paragon?
Supportive Government Policies
The Philippine government has been proactive in fostering a conducive environment for BPO investments. Through initiatives such as the Philippine Economic Zone Authority (PEZA), the government provides incentives and tax breaks to BPO companies operating within designated economic zones. Additionally, significant infrastructure development projects have already created world-class facilities and connectivity (with even more on the way), facilitating smoother business operations across the nation.
Supportive Government Policies
The Philippines has earned its reputation as the premier destination for BPO operations, backed by a slew of statistics and tangible advantages. With so many benefits, the Philippines offers an unmatched value proposition for businesses seeking outsourcing solutions. As the BPO landscape continues to evolve, the Philippines has prioritized the success of its BPO industry, reaffirming its status as the best place to find outsourcing solutions.