IN-DEPTH EXPERTISE IN IT BUSINESS

Technology

In order to design, build, implement, and deliver a managed service, Paragon believes that it is imperative to understand the specific needs, challenges, and goals of your business. That’s why we take the time to understand our clients from a business perspective first, then apply the appropriate technology solutions.

Our Services

Expertly utilising the latest technical tools to provide your customers with top-quality deliverables and to grow your business is essential in many industries. 

However, such expertise often comes at a high cost.  Paragon’s teams are experienced in a broad range of technologies encompassing hardware, software, coding, and development at a level of expertise that meets or exceeds global standards.  All at a fraction of the cost.

AutoCAD and SolidWorks Solutions

AutoCAD SolidWorks are used by real estate developers, architects, contractors, and all manner of engineers to create a digitized design, layout, blueprint, etc.

Paragon’s specialists use these tools to provide services such as 2D and 3D drafting of commercial and residential projects as well as create and transform existing drawings, blueprints, plans and PDFs into a cleaner, accurate and full layered CAD format file (.dwg, .dws, .dwt, .dxf, etc.)

Creative Design

Creative Design comprises the creation and use of computer-generated images, videos, and animation to achieve a company’s objectives.  More than just design work, creative design encompasses concept visualization, integrating technical and visual solutions into the design concept, grasping industry trends, and understanding advertising campaigns.  

Paragon’s creative design team is experienced at developing branded marketing initiatives, conceptualizing design and strategies for mobile campaigns, working with programmatic teams to achieve optimal results, and researching and incorporating the latest creative trends across different platforms.  

Website Development

A modern, aesthetically pleasing website is a requirement for a business to establish its credibility and professionalism.  Web development work can be as simple as a static page or as complex as an interactive platform with web-based applications, transactional capabilities, and social network features.  

Paragon developers have built some industry-leading websites that integrate an interactive user experience with robust back end support while optimizing the site with linkable content such as infographics, social media, and blogs to improve organic rankings without sacrificing speed.

Web App Development

Web application development is the creation of application programs that reside on remote servers and are delivered to the user’s device over the Internet. A web application (web app) does not need to be downloaded and is instead accessed through a network.

SEO (Search Engine Optimization) & ASO (App Store Optimization)

SEO and ASO improves the quality and quantity of organic traffic to a website or app from either web or app store search results. Increasing visibility and ranking of a website or app through organic search optimization is key to a company’s online presence.

Tech Support

Tech Support, sometimes referred to as Help Desk, is ideally suited for outsourcing.  Using state-of-the-art tools to manage and resolve your customers’ problems, Paragon’s tech support teams can provide round-the-clock support to offer accurate, patient, and friendly troubleshooting.

Although Fortune 500 companies have been outsourcing tech support for years, using a BPO like Paragon is also an optimal solution for small to mid-sized businesses looking to reduce the costs of hiring, training and maintaining their in-house team. 

How we can help you

We provide global elite full customer lifecycle consulting and solutions: Messaging, Marketing, Technical Support, Customer Success, and Enablement for SaaS companies who need help aligning internal values and processes with customer needs.

Tailored Support

We provide support for companies who need a completely outsourced post-sale strategy or have specific team augmentation needs. We quickly get up to speed on your product and work to improve the support experience, while providing feedback to make your product better.

Data-Driven Success

Paragon staff understands the customer journey and can provide the leadership to guide users past technical, organizational, and mental roadblocks. We have years of experience in Customer Success to ensure your customers are in good hands.

SaaS Enablement

Knowing your users and talking to them in their language is not a pre-sales or post-sales duty. A holistic customer success strategy requires understanding the entire customer lifecycle. Paragon Outsourcing has all software to use on every client demand such Microsoft Office, Adobe Collections, AutoDesk Software, and many more.

Start your journey with Paragon!

We have experience of matching the world’s best talent with opportunities by combining amazing people with cutting edge of technology. To ensure we attract top quality talent, Paragon Outsourcing has regular, open dialogue with candidates and clients. We treat people with respect and understand your individual needs.

It’s these authentic values, and human-centric expertise, which make us the perfect talent partner.

Ready to Amplify Your Business?

See if Paragon’s extended teams are right for your business.