Paragon’s Business Operations teams help our clients optimize their interactions with their customers.  This encompasses outreach efforts to increase brand awareness, reach new customers, and support existing customers by providing email, chat, and phone assistance.  It also includes personnel-intensive tasks such as order processing, database management, and research. 

Business Operations is all about providing a workforce to manage your non-core operations.  Small, medium, and large businesses alike often choose to outsource these functions to reduce costs and to give them the flexibility to quickly upsize or downsize their team as business needs dictate. 

Paragon’s workforce comprises college graduates with 2 or more years of experience from top-notch companies such as Google, AutoDesk, TMobile, Thompson Reuters, and Sprint, among others.  Fluency in English is standard but we also provide teams that speak Spanish, Korean, and Japanese.  Below are some of the most popular functions fulfilled by our teams: