Paragon Outsourcing
Seat Leasing
Why Choose Seat Leasing?
Why Choose Seat Leasing?
On a per-agent basis, seat leasing is usually more costly than opening your own office. So why do so many companies choose to lease seats instead of renting their own office space?
Skip the Red Tape: Opening your own office requires you to jump through numerous hoops such as DTI registration, Mayor’s Permit, Community Tax Certificate, Barangay Certificate, Business Permit, BIR registration, Fire Safety Certificate, Zoning Compliance Certificate, Sanitary Permit, Certificate of Inspection, Certificate of Structural Stability, etc.
Save on Fitting Out: No need to source furniture, carpets, lighting, tiles, restrooms, etc.
Save on Utilities: With Seat Leasing, all utilities are included. You do not need to sign long term contracts and pay hefty deposits for electricity, water, internet, etc.
Save on Technology: Every workstation comes with PCs configured for your needs and a robust network with backup fibre and power.
Save on Personnel: Custodians, receptionists, and security guards are included in your seat leasing contract.
Risk Management: In the event of a fire, a flood, a break-in, or other calamities, you don’t lose your valuable equipment, furniture, and other investments because you are leasing ours.
PERFECT LOCATION
Location is the second priority for call centre agents (second only to salary). When it comes to attracting and retaining top agents, Paragon’s Angeles City headquarters enjoys the best location bar none. Agents consistently rate our location as a huge incentive due to nearby transportation and services.
CCTV CAMERAS
Safety of the employees and clients in our buildings receives top priority. Besides, your clients will sometimes require (and will always appreciate) the added security measures that come with 24/7 monitoring and the option of paperless offices.
BIOMETRICS
Want to make sure that your employees are coming and leaving on time? Our biometrics system not only helps you monitor attendance and tardiness but also adds to the security of the facility by ensuring that only authorized people are allowed to enter.
TRAINING FACILITY
Our buildings have modern training rooms equipped with whiteboards, LCD projectors, and conference call capabilities.
CONFERENCE ROOM
Our conference rooms are perfect for holding meetings, either in person or virtually. Each conference room comes with LCD projectors and privacy screens.
LOUNGE, KITCHEN & REST AREA
Agents love our lounges for their convenience, design, and comfort. Each lounge comes with games and entertainment as well as kitchens, lockers, and smoking areas. They are the perfect place to wind down or just take a break.
WORKSTATIONS
Each work station is equipped with comfortable chairs, LCD monitors, and computers (at least Intel Core I3) with 4gb ram running Windows 7. Upgrade to Windows 10 is also available as an Add-On.
HIGHSPEED INTERNET
We have the best asynchronous corporate fibre internet connections in the area with built-in redundancy.
ON-CALL TECH SUPPORT
Our technicians are always available to assist with any facilities-related hardware, software, or connectivity issue. Any issues that cannot be resolved remotely will receive personal attention as soon as a technician is available to visit the site (usually within 10 minutes).
Optional Add-ons
PERIPHERALS
Headsets, dual-monitors and individual UPS are available upon request.
SERVER
We can supply you with server hardware and dialer software. The server will be a core i7 processor, 8gb to 16gb of RAM, two network cards, and a 1tb hard drive.
VOIP
Finding a good VOIP provider can be hit or miss. Upon request, we can set you up with one of our current providers and provide support and training as needed.
IP PHONES
Softphones are included with the seat leasing, but if you need IP Phones and can’t source them yourself, we can provide you with IP Phones of your choice: Cisco, Polycom, Snom, etc.
STAFFING
If you need assistance with HR, recruiting, training or accounting without outsourcing your entire centre, we can help you create a piecemeal package that includes only the services that you need.
ON-SITE TECH SUPPORT
While access to an on-call IT professional is included with your contract, sometimes it’s nice to have a technician present at all times for instant service. We can provide you with an on-site IT professional to handle any emergencies that you might have.
What Sets Us Apart
LOCATION
Paragon enjoys the best location bar none. Why lease in the Clark Freeport Zone when you can choose Balibago, Angeles City instead? Call-centre agents universally prefer Balibago to Clark due to transportation, food, and entertainment options.
From almost anywhere in the region, our Balibago location is accessible by a single line of public transportation, and our location enjoys many 24-hour food, drink, and shopping options which make a huge difference for morale, recruitment, and retention.
In fact, we moved our call-centre to Balibago after losing too many agents who didn’t want to be on Clark.
FACILITIES
Paragon prides itself on its modern, open work environments inspired by the Silicon Valley background of our founders. Unlike other Call-centers that try to cram in as many cubicles per square meter as possible, we focus on creating a motivational workspace that employees look forward to.
There are no internet cafe style cubicles at any of our offices. Combined with our state-of-the-art IT infrastructure and back-up systems.
We can confidently claim to have the best facilities in the region if not the country.
PRICE
Paragon offers premium locations and facilities at very competitive rates. Some unscrupulous Call-centers advertise how low prices and premium facilities, but clients soon realize that the available seats are never as nice and always cost much more.
At Paragon, what you see is what you get. Our pricing structure applies to all of our seats. And based on the number of seats and the lease term you choose, further discounts are available. We are confident that we provide the best deal out there and encourage you to shop around and compare us to the competition.
Monthly or Long Term
Contract terms are for 6 months, but we can also accommodate shorter term and seasonal campaigns. A one month deposit is collected for all accounts. Please see our graduated pricing schedule below can further discount with longer-term leases.
INCORPORATION SERVICES
Direct your sales inquiry calls to Paragon, and our highly skilled agents will provide courteous, persuasive representatives who can encourage your customers to finalize their purchases, upgrade their services, renew their contracts, etc.
We can identify cross-sell/up-sell opportunities when interacting with your customers. We will make the sales or we can warm-transfer the contacts to one of your sales professionals. Paragon agents are experienced in overcoming objections and making the sale. Put us to work for you.
INCUBATION
For clients not yet ready to incorporate, they can contract with Paragon to work under the umbrella of our registration.
HUMAN RESOURCES
Employee benefits, employment contracts, legal compliance, performance management, and recruiting are some of the human resource functions that Paragon can provide for your local business.
FACILITIES
Paragon can also provide your agents with prime office space. You can learn more about our facilities by visiting our Seat Leasing page.
