Why Choose Seat Leasing?
On a per-agent basis, seat leasing is usually more costly than opening your own office. So why do so many companies choose to lease seats instead of renting their own office space?
Skip the Red Tape: Opening your own office requires you to jump through numerous hoops such as DTI registration, Mayor’s Permit, Community Tax Certificate, Barangay Certificate, Business Permit, BIR registration, Fire Safety Certificate, Zoning Compliance Certificate, Sanitary Permit, Certificate of Inspection, Certificate of Structural Stability, etc.
Save on Fitting Out: No need to source furniture, carpets, lighting, tiles, restrooms, etc.
Save on Utilities: With Seat Leasing, all utilities are included. You do not need to sign long term contracts and pay hefty deposits for electricity, water, internet, etc.
Save on Technology: Every workstation comes with PCs configured for your needs and a robust network with backup fibre and power.
Save on Personnel: Custodians, receptionists, and security guards are included in your seat leasing contract.
Risk Management: In the event of a fire, a flood, a break-in, or other calamities, you don’t lose your valuable equipment, furniture, and other investments because you are leasing ours.
Location is the second priority for call centre agents (second only to salary). When it comes to attracting and retaining top agents, Paragon’s Angeles City headquarters enjoys the best location bar none. Agents consistently rate our location as a huge incentive due to nearby transportation and services.
Safety of the employees and clients in our buildings receives top priority. Besides, your clients will sometimes require (and will always appreciate) the added security measures that come with 24/7 monitoring and the option of paperless offices.
Want to make sure that your employees are coming and leaving on time? Our biometrics system not only helps you monitor attendance and tardiness but also adds to the security of the facility by ensuring that only authorized people are allowed to enter.
Our buildings have modern training rooms equipped with whiteboards, LCD projectors, and conference call capabilities.
Our conference rooms are perfect for holding meetings, either in person or virtually. Each conference room comes with LCD projectors and privacy screens.
LOUNGE, KITCHEN & REST AREA
Agents love our lounges for their convenience, design, and comfort. Each lounge comes with games and entertainment as well as kitchens, lockers, and smoking areas. They are the perfect place to wind down or just take a break.
Each work station is equipped with comfortable chairs, LCD monitors, and computers (at least Intel Core I3) with 4gb ram running Windows 7. Upgrade to Windows 10 is also available as an Add-On.
We have the best asynchronous corporate fibre internet connections in the area with built-in redundancy.
ON-CALL TECH SUPPORT
Our technicians are always available to assist with any facilities-related hardware, software, or connectivity issue. Any issues that cannot be resolved remotely will receive personal attention as soon as a technician is available to visit the site (usually within 10 minutes).
Headsets, dual-monitors and individual UPS are available upon request.
We can supply you with server hardware and dialer software. The server will be a core i7 processor, 8gb to 16gb of RAM, two network cards, and a 1tb hard drive.
Finding a good VOIP provider can be hit or miss. Upon request, we can set you up with one of our current providers and provide support and training as needed.
Softphones are included with the seat leasing, but if you need IP Phones and can’t source them yourself, we can provide you with IP Phones of your choice: Cisco, Polycom, Snom, etc.
If you need assistance with HR, recruiting, training or accounting without outsourcing your entire centre, we can help you create a piecemeal package that includes only the services that you need.
ON-SITE TECH SUPPORT
While access to an on-call IT professional is included with your contract, sometimes it’s nice to have a technician present at all times for instant service. We can provide you with an on-site IT professional to handle any emergencies that you might have.