Real Estate Services

Paragon Outsourcing Real Estate Services

Paragon Outsourcing

Real Estate Services

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Paragon Outsourcing real estate Services

Paragon Outsourcing real estate Services

As a busy and successful real estate business, you are no doubt struggling to find the hours in the day to grow your property sales and property management, divisions. This is where outsourcing with Paragon can help.

Paragon is the real estate industry’s trusted next-generation outsourcing partner. We help many independent and franchised real estate businesses to improve their core efficiency, expand capabilities and remove the roadblocks that may be impeding their business growth.

We’re enabling smart real estate businesses to be agile and better positioned to respond optimally to new market opportunities and to harden their businesses against property market downturns.

Paragon is assisting real estate businesses globally to optimise their competitive edge and reduce their running costs while growing both their property sales and property management divisions.

Real estate businesses utilising Paragon teams can redirect much-needed funds into customer-facing revenue-generating initiatives, which in turn can grow their sales and property management divisions.

Property Management Division:

We’re helping property management divisions to grow their rent rolls by providing:

  • Leasing teams
  • Inspection teams
  • Marketing teams
  • Accounts teams
  • Property Sales Division

We helping Property Sales Agents to sell more by providing:

  • General admin teams
  • Marketing teams
  • Accounts teams

Paragon research shows the real estate industry has embraced outsourcing both onshore and offshore.  Onshore examples include outsourcing of property inspections, accounting and bookkeeping, trust accounting, smoke alarm servicing, and even lead generation with the emergence of companies like Open Agent.

There is also a significant increase in the numbers of real estate agencies that are outsourcing labour to lower-cost countries to reduce costs and often improve efficiencies.

What started as a trickle a few years ago has become a stream and looks like becoming a river.  The early adopters have been using offshore labour for several years and outsourcing has now become one of the buzzwords in the Real Estate industry.

Macquarie Bank included outsourcing in the recent Real Estate Industry Benchmarking Survey.  This extract from the survey confirmed that significant numbers of agencies would consider outsourcing

Technology and cloud computing trend

Paragon has researched hundreds of emerging technologies that are set to become widely used in the Real Estate industry.  As more and more tasks are shifted to a technology-enhanced process the opportunity to outsource this to an offshore operator becomes greater.

Cloud-based platforms have become the norm and server-based software systems like REST and CONSOLE are endeavouring to shift to the cloud.  This has opened the door for nimble startups to emerge with integration becoming the new normal.  The software must integrate via API’s to be accepted into the modern real estate software ecosystem.  This trend is enabling a shift to offshore labour to drive the software.

BPO operators have shifted from providing a person that you have to train and are now providing staff already trained in the popular cloud-based software providers.

So, what is motivating real estate agencies to outsource?

There are many reasons why a company may choose to outsource certain business functions. Research shows that the most common reasons include.

  • Cost-cutting tool – 59%
  • Enable focus on core business functions – 57%
  • Solve capability issues – 47%
  • Enhance service quality – 31%
  • Critical to the business needs – 28%
  • Access to intellectual capital – 28%
  • Manage business environments – 17%
  • Drive broader transformational change – 17%

While cost continues to play a leading motivation in outsourcing, better focus on core business functions, capacity, service quality, robotic and cognitive process automation, cloud, and innovation are growing in importance as well.

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