Paragon Outsourcing is looking for a Customer Service Outbound Representative!
We are a young, experienced, dynamic company with in-depth knowledge of the new trends in the outsourcing industry. Be a part of our continually growing company.


Full time

Job Description:

  • Contact businesses or private individuals by phone
  • Handle customer inquiries both over the phone and by email
  • Resolve customer complaints
  • Identify and overcome objections
  • Maintain customer databases and update existing customer information when necessary
  • Document all call information according to standard operating procedures
  • Ensure customer satisfaction and provide professional customer support


  • At least a high-school graduate or graduate of any vocational courses
  • Proficient in the Microsoft Office suite specifically, Excel and PowerPoint
  • Must have an above average-client communication, both written and verbal
  • Able to analyze data and reports
  • Ability to work efficiently in a fast-paced environment
  • Self-motivated, but also can work well in a team
  • Ability to proactively organize daily tasks
  • Experience in CRM is not required but is a plus factor
  • With/without BPO experience
  • Should have a minimal accent


Paragon Building, 2/F, McArthur Highway, Clark Freeport Area, Philippines 2009


Call Center/IT-Enabled Services/BPO

Benefits & Others:

HMO, Shifting Schedules