WORK WITH US!

Find the career you deserve.

Nurturing the best talents with our people-first and work-life integration practices.

At Paragon, Our employees are our most important asset. With us, you can be your best and truest self in an inclusive environment guided by our culture of openness and diversity.

Customer Service Outbound Representative

Paragon Outsourcing is looking for a Customer Service Outbound Representative!
We are a young, experienced, dynamic company with in-depth knowledge of the new trends in the outsourcing industry. Be a part of our continually growing company.

Position: 

Full time

 

Job Description:

  •   Contact businesses or private individuals by phone
  • Handle customer inquiries both over the phone and by email
  • Resolve customer complaints
  • Identify and overcome objections
  • Maintain customer databases and update existing customer information when necessary
  • Document all call information according to standard operating procedures
  • Ensure customer satisfaction and provide professional customer support

 

Qualifications:

  • At least a high-school graduate or graduate of any vocational courses
  • Proficient in the Microsoft Office suite specifically, Excel and PowerPoint
  • Must have an above average-client communication, both written and verbal
  • Able to analyze data and reports
  • Ability to work efficiently in a fast-paced environment
  • Self-motivated, but also can work well in a team
  • Ability to proactively organize daily tasks
  • Experience in CRM is not required but is a plus factor
  • With/without BPO experience
  • Should have a minimal accent

 

Location:

Paragon Building, 2/F, McArthur Highway, Clark Freeport Area, Philippines 2009

 

Industry:

Call Center/IT-Enabled Services/BPO

Benefits & Others:

HMO, Shifting Schedules

Ready to be one of us?

Please fill up the form and upload your latest CV/Resume. Our staff will contact you within 72 hrs.

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START GROWING WITH US!

Innovative Way To Start Your Business

We have experience of matching the world’s best talent with opportunities by combining amazing people with cutting edge of technology. To ensure we attract top quality talent, Paragon Outsourcing has regular, open dialogue with candidates and clients. We treat people with respect and understand your individual needs.

It’s these authentic values, and human-centric expertise, which make us the perfect talent partner.