Our expertise ranges from highly technical and specialized roles such as AI, Programmatic, App/Web Development, and CAD to more traditional roles such as Virtual Assistance and Customer/Tech Support.
Our Client-Partners realize a savings of between 50% to 70% by hiring Paragon professionals while maintaining the same or higher level of quality than they can find locally.
We are in constant communication with our Client-Partners so that their Paragon extended team feels like they are in the room next door rather than offshore.
How Paragon can help your business
We build and manage dedicated offshore EXTENDED TEAMS for our client-partners. We screen candidates with the skills you need, coordinate interviews between you and the qualified candidates, and handle the on-boarding process.
We take care of everything else like Payroll, Benefits, Office Facilities, IT, Labor & Legal, Taxes,
Management, and KPI Monitoring so you can focus on your goals.
Cost
Reduction
More
Flexibility
Faster
Services
More Skilled
Resources
Engagement Options
We understand the value of Flexibility. Paragon is one of the only BPOs that offers a choice
between a full-time dedicated team and a Project-Based Team.
Dedicated Team
- You select your team members
- Regular communication with your team
- Consistent, uninterrupted production
- Receive monthly invoices
Project-Based Team
- Give us the parameters of your project
- Review and provide input
- Approve final work product
- Invoiced per project
Why Choose Paragon?
Award-Winning BPO
Paragon has received awards and recognition for being a pioneer in the emerging Technology Process Outsourcing Industry and for our personal approach which empowers our client-partners to speak directly with our executives.
No Frills
Industry Leader
We have been recognized as a pioneer of Technology
Process Outsourcing (TPO) for the high-level
technical expertise we provide.
No Hidden Costs
- No Set-Up Fees
- No Exit Fees
- No Overhead Fees
- No Expedited Services Fees
- No Early Termination Fees
Outsourcing with Paragon is Easy
1
Discover
- We learn about your needs and priorities
- We screen and interview appropriate candidates
- We present qualified candidates to you
2
Engage
- You interview and select candidates
- We review and finalize contracts
- We onboard your selected team
- We train your team on your best practices, workflow, and KPIs
3
Execute
- We handle workforce and performance management
- We monitor KPIs and output quality, and ensure accountability
- We maintain continuous communication with you to stay aligned
Our Most In-Demand Services
Programmatic Advertising
Paragon’s programmatic campaign managers can manage your purchase of ad impressions on multiple publisher sites and apps through a sophisticated management ecosystem.
CAD/3D Visualization
Paragon’s CAD experts use tools including Solidworks and AutoCAD to support clients in various industries such as architecture, engineering, manufacturing, and product design.
AI Solutions
Web Development
Paragon’s Web Developers work with you to create, maintain, & optimize websites and web applications. The specific tools used vary depending on individual preferences, project requirements, & technology stack.
Call Center Services
Virtual Assistants
Offshoring For Start-Ups and Small to Medium-Sized Businesses
We understand the challenges of running a small business. Paragon can help you realize real savings while giving you the time and resources you need to grow your business. Some of our client-partners are individuals who outsource everything to us, avoiding the headaches and costs associated with employing full-time staff at their location.
Save money while BYPASSING the hassles of:
- HR
- Recruiting
- Monitoring
- Taxes
- Benefits
- Labor and legal
Offshoring for Large Businesses: Down-size or entirely eliminate business units to realize huge savings.
Our clientele includes some of the biggest conglomerates in the country. By outsourcing entire units to us, such as customer service or ad operations, they can focus on their core competencies without the distractions and costs associated with an in-house team. Paragon can help large businesses streamline their operations.
Minimize:
- Salaries expenses
- Bonuses and other ancillary costs
- HR-related issues and complaints
- Recruiting time and expenses
- Exposure to labor laws
- Training time and expenses
What Makes Paragon Different?
integrity First
Unfortunately, the outsourcing industry is littered with BPOs whose primary objective is maximizing their profit from each client. At Paragon, we reject this perspective. Our low prices are a direct reflection of our philosophy that our client-partners success is our success. Our prices may be low, but as a client-partner’s business grows and expands, we expect to scale our partnership.
Just as our client-partners depend on us for a professional low-cost workforce, we depend on our client-partners to stay with Paragon as they grow. And the only way to achieve this is to make sure that our client-partners are not just happy but thrilled with our partnership.
We hold our workforce to the highest
standards. We employ a 7-step screening process that includes background checks, drug tests, phone interview rounds, skills assessments, in-person interview rounds, behavioral assessments, and simulation
testing.
If they pass all 7-steps, they are submitted to you for final review, and upon your approval, they are on-boarded and constantly monitored and coached to maximize their
value to our client-partners.
Paragon is able to offer incredible savings to our client-partners due to the low cost of skilled talent in the Philippines as well as our own streamlined operations that eliminate the need for higher prices.
The latter is evidenced by the fact that even companies in the Philippines outsource to us, even though they also have access to the local workforce.
For an example of the savings you will experience with Paragon, please see our Sample Prices.
We see ourselves as your partner, not just an outsourcing service provider. Your success directly translates to our success, so we are committed to
developing and executing a solution that will maximize your business performance.
In addition to regular reporting, our management and your extended team will be available by phone, email,
or video conference as often as you wish, and you’re welcome to visit us on site if your situation permits
(and we will be happy to assist in the arrangements). We want you to feel that your extended team is in the
room next door rather than offshore.
Building Your Extended Team with Paragon
How It Works
1
Discovery session
Initial meeting to get to know your needs
solution brief
Follow-up meeting to present you with our proposal and pricing
Recruitment
We submit a list of our candidates to you for approval
selection
You select candidates based on CV’s, interviews, or work samples
2
agreement
We sign a Service Agreement and you transfer a deposit prior to hiring
hiring & training
We hire, onboard, and train the agents according to your parameters
commencement
The agents begin working as an extension of your own staff
3
monitoring
We continually monitor and asses your agents to make sure they are meeting KPI’s
Reporting
We submit status reports on all aspects of your team on a regular basis
Client services
We collaborate with you to maximize your team’s productivity & potential
Testimonials
What our customers say
Our Client-Partners
Our client-partners range from one-man start-ups to major conglomerates, and also other BPOs that take advantage of our low prices to service their own clients.
