Outsourcing Made Easy

As a leading provider of boutique outsourcing services, Paragon Outsourcing works with you every step of the way to create the perfect solutions package.  
 
Partnering with a Business Process Outsourcing company (BPO) can seem like a daunting challenge, but we make it easy for you.  From needs assessment to recruiting to training to managing, we are your boots on the ground.  
 
Whether you’re new to outsourcing and want to start with only one employee or an experienced hand looking for large teams, Paragon is ready to power your business.

Why Outsource?

Through Innovation and Technology, the world has become more interconnected than ever before.  Big institutions make constant use of arbitrage opportunities, yet smaller businesses rarely reap these benefits.

That’s where outsourcing comes in.  Whether you need one accountant, a few programmatic campaign managers, a team of designers and developers, or a roomful of customer service specialists, you can take advantage of global arbitrage opportunities by tapping into the power of outsourcing. 

The Cost Benefits Of Outsourcing

1 %
COST REDUCTION
1 %
FLEXIBILITY
1 %
FASTER SERVICES
1 %
SKILLED RESOURCES

Why Choose Paragon?

Paragon Outsourcing runs one of the most efficient operations in the business.  This gives us the flexibility to cater to both our employees and our clients in ways that cannot be equaled by large BPOs.

TRANSPARENCY

Accountability relies on transparency.  To keep your outsourced operations accountable, you need a partner who is upfront about costs, performance, challenges, and targets.  Too many BPO (Business Process Outsourcing) companies rely on hidden charges to maximize their revenues at the expense of their clients.  At the same, if a client has a problem with their offshore team, BPOs usually react defensively.  At Paragon, TRANSPARENCY is our number 1 objective.  From our finances to team selection to management and performance, we see our clients as partners in every sense of the word.

FLEXIBILITY

Flexibility is the key to a customized solution.  In keeping with our focus on partnerships, Paragon provides an extreme level of flexibility for our partners.  From team selection process to training to management, we empower our partners to be as involved as they want every step of the way.  Want to be hands-off and let us deal with the details?  No problem, we excel at that.  Want to visit our offices and take part directly?  Sure, we’ve accommodated such clients as well.  Paragon works with you to create the solution you want. 

COST & QUALITY

Significant cost savings is usually the first reason companies look to outsourcing, but of course, cost and quality go hand in hand.  Paragon attracts high-quality talent by offering respectable salaries combined with an excellent benefits package and an unbeatable culture of camaraderie.  Combined with our extremely streamlined operations and efficiencies, Paragon can guarantee the lowest cost for our partners at every agent quality level, from a level one appointment setter all the way to a level three programmatic campaign manager. 

PARAGON FOR START UPS

Start with Paragon

The start-up phase of a company is a critical time, and managing costs can mean the difference between success and failure.  When you partner with Paragon Outsourcing, we become an extension of your organization. Our dedicated team immerses itself in your business and helps you recruit and manage the best possible team at the lowest possible prices, far lower than what is available back at home.

Not only do you save on wages, but you also save on all of the ancillary costs associated with each employee.  Things like taxes, benefits, terminations, and legal issues are all handled by Paragon.  You’ve got more important things to focus on.

We take to heart the concept that your success is our success, and everything we do, from hiring to training to managing is to ensure that we succeed as partners.

Talent Acquisition

Paragon takes advantage of a vast pool of talented, English-speaking college graduates to find you the best possible match for your business.  We have the flexibility to adapt our processes to your requirements.  Some of our clients even visit our offices to be a part of the selection committee which we welcome. 

Whether it be conducting your final interviews over Zoom or being active on the selection committee or simply greenlighting our recommendations, we are able to adapt to your needs.  Start-ups require nimbleness.  Paragon understands this and has an unmatched track record of providing this kind of flexibility.

Performance Management

Start-ups face a lot of challenges.  The last thing you need to worry about is managing your offshore team.  That’s why Paragon doesn’t stop at talent acquisition.  We will monitor your team’s performance, morale, and productivity.  We will conduct regular one-on-one sessions both formally and informally, issue corrective measures to improve efficiencies and undertake to troubleshoot when necessary.   

You can be involved as much as or as little as you want in the management process.  Either way, Paragon has you covered.

People We Work With

At Paragon Outsourcing, Our people are our greatest asset. Our people are unique and take pride in the success of others. We are client focused and are looking for people who can add real value.

"Not only do Paragon agents help our customers with 24 hours customer support service, but also with sales support to our seller clients. Paragon now plays a key role to connect our customers and seller clients for car purchases in our service."
"Not only do Paragon agents help our customers with 24 hours customer support service, but also with sales support to our seller clients. Paragon now plays a key role to connect our customers and seller clients for car purchases in our service."
"This is a dependable BPO company and its reliability is excellent."
“The campaign managers have a solid relationship with their team and maintain a professional work environment.”
"Their team is committed to transparency and finding ways to address any obstacle that we meet."
"Paragon has helped our business acquire new clients. The highly motivated and trained team of appointment scheduling professionals understood our business requirement and educated and convinced potential clients."
"It was a pleasure working with Paragon. Their customer service helped us gain insight of customers’ expectations and preferences. Really appreciate the work done."
"Partnering with Paragon has proven to be one of my best business decisions as they have provided us nothing but flexible, efficient, and cost-effective solutions. At first were not very sure if they could make a difference to our operations, however, they were able to meet and even exceed our expectations in just a short period of time."

START GROWING WITH US!

With Paragon As Your Partner

  • You have access to a highly talented, eager pool of young professionals with expertise ranging from Web Development, Technical Support, Programming, Design, Ad Campaign Management, Data Science, Lead Generation, Accounting & Bookkeeping … the list goes on.
  • You eliminate staffing-related red tape and hassle such as HR, recruiting, benefits, taxes, legal, etc.  We cover all of that as a part of the package.
  • You eliminate the costs of equipping your staff with computers and peripherals, not to mention lease, insurance, and utility-related expenses.
  • You save a huge amount on salaries due to the cost-of-living differential    
  • You gain an experienced Partner who will provide you with the tools and advice that will help you achieve success.
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